FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of our pricing is up front and published for all to see. There's no "sizing up" a customer to see how much we can charge them. We charge according to accpetable business practices and margins. At American Mastercraft Heating & Air you always know where you stand with us.
- What is your typical process for working with a new customer?
At a replacement appointkment we always start with an airflow test and a Manual J. A Manual J takes into account your home's square footage. seiling height, insulation. building materials and sun facing rooms to detrermine the best size for your home.
- What education and/or training do you have that relates to your work?
We are the only contractor in the PNW that is a Certified Trainer in Indoor Air Quality. We are the country's premier authority on Indoor Air Quality and how it relates to an HVAC system. We install more IAQ products than any othe contractor in the country.